Billy Billion Casino Terms & Conditions

1. Acceptance, eligibility and accounts

These Terms & Conditions apply to your access to and use of the Billy Billion Casino website, games, account features, promotions and related services. In these terms, Billy Billion Casino, we, us and our refer to the service operating under that brand. You, your and player refer to the person accessing or using the website.

By visiting the website, creating an account, depositing funds, entering a game or using another service, you confirm that you have read, understood and accepted these Terms & Conditions. If you do not agree with any part of them, you must not use the website or its services. These terms should be read together with any game rules, promotion terms, privacy information, responsible gambling information and other notices displayed on the website.

Gambling is a regulated activity. You are responsible for checking that online gambling is legal for you in the place where you are located. You must comply with all applicable Australian laws and any other laws that apply to your use of the service. Access to particular games, payment methods or features may be restricted where required by law, technical requirements, security controls or operational considerations.

Eligibility and registration

You must meet the applicable minimum legal gambling age and all other eligibility requirements before opening or using an account. You must not register or gamble if you are under the legal age in your location. We may request information or documents to verify your age, identity, location, payment method or source of funds before allowing you to use some or all services.

• You must provide information that is accurate, current and complete.
• You must update your information if details provided during registration change.
• You may only create and use an account for yourself, unless we have expressly agreed otherwise.
• You must keep your username, password and other login details private and secure.
• You must notify us promptly if you believe your account has been accessed by someone else.
• You must not sell, transfer, lend or otherwise provide your account to another person.
• You must not use another person's account or payment method without proper authorisation.

You are responsible for activity carried out through your account where you have failed to protect your login details or have allowed another person to access the account. We may suspend access while we investigate suspected unauthorised use, inaccurate information, identity concerns or a breach of these terms.

2. Deposits, withdrawals and gaming

Deposits and payments

Any deposit must be made using a payment method that you are authorised to use. Available payment methods, minimum or maximum amounts, processing requirements and other conditions may be shown on the website and may change from time to time. You should review the information displayed before confirming a transaction.

You must not use the service for money laundering, fraud, unlawful activity or any purpose unrelated to legitimate personal entertainment. We may delay, reject, reverse or review a transaction where this is necessary for security, identity verification, payment processing, legal compliance or the prevention of misuse.

Withdrawals and account balances

Withdrawals may be subject to account checks, identity verification, payment method requirements and any conditions clearly communicated before a transaction is processed. We may return funds through an appropriate payment method and may request further information where the original payment method cannot be used. Applicable charges, currency conversion costs or third-party fees may apply and should be considered before you transact.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and past results do not predict future results. Games of chance are random or governed by their stated rules. No betting system, strategy or pattern can guarantee a particular result.

Games, results and technical errors

Each game may have its own rules, instructions, features and conditions. You are responsible for reading those rules before participating. A game entry is generally treated as accepted when recorded by the relevant system, subject to applicable law and any stated technical or transaction rules.

If a technical, software, display or human error affects a game, account balance, transaction or result, we may take reasonable steps to correct the error. This may include cancelling an affected transaction, restoring an account to the position it would have held without the error or correcting an incorrect balance. We may investigate unusual results or transactions before confirming them.

We may change, suspend or remove games and features, including for maintenance, security, legal, technical or operational reasons. Online services may also be affected by internet failures, device problems, third-party systems or events outside reasonable control. We will take reasonable steps to address affected transactions where appropriate.

3. Promotions, fair use and responsible gambling

Promotions and bonuses

Promotions, bonuses, rewards and promotional offers may be subject to separate terms. Those terms may include eligibility rules, participation requirements, time limits, wagering or playthrough conditions, excluded games, maximum uses, withdrawal conditions and other restrictions. You should read the specific promotion terms before accepting or using an offer.

Unless the relevant offer states otherwise, we may limit participation, withdraw an offer or refuse a promotional benefit where we identify duplicate accounts, abuse, collusion, manipulation, automated activity, inaccurate information or other conduct inconsistent with the offer. The specific promotion terms will apply if they conflict with a general description of the offer.

Fair and lawful use

You must use the website honestly and lawfully. You must not interfere with the service, attempt to gain an unfair advantage or use it in a way that could harm us, other players, payment providers or the operation of the games.

• Using false, misleading, stolen or unauthorised identity or payment information.
• Opening duplicate accounts to obtain an advantage or avoid a restriction.
• Using bots, scripts, software, devices or automated systems to access or interact with the service.
• Exploiting a bug, vulnerability, pricing error, game error or technical fault.
• Colluding with other players, manipulating outcomes or interfering with fair play.
• Using the service to launder money, fund unlawful activity or conceal the source of funds.
• Attempting to bypass security, location controls, age checks or account restrictions.
• Uploading harmful code or material that infringes another person's rights.
• Harassing, threatening or abusing staff, service providers or other players.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money, repay debts or solve financial difficulties. Set limits for your time and spending, keep gambling separate from essential household expenses and stop playing if gambling is causing concern.

• Do not gamble with money needed for rent, bills, food or other essential costs.
• Do not chase losses or increase your stakes to recover money.
• Take regular breaks and avoid gambling when affected by alcohol, drugs, stress or strong emotions.
• Consider using available deposit, spending, time or session controls.
• Ask for support if gambling is no longer enjoyable or feels difficult to control.

You may ask for an account break, restriction or self-exclusion through the process made available on the website. A self-exclusion request is intended to restrict access for the selected period or in accordance with the applicable process. You must not create another account or use another person's account to avoid a restriction.

4. Privacy, security and website content

Personal information

We collect and use personal information to provide the service, create and manage accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate with you. Our Privacy Policy explains the categories of information collected, how it may be used and the choices available to you.

You should ensure that information supplied to us is accurate and that you have permission to provide information relating to another person. We may use payment, identity, security, technology and service providers where reasonably required to operate the website and meet applicable obligations. Information may be retained for the period required by law or for legitimate business, security and dispute-management purposes.

Account and device security

You are responsible for using a suitable device, internet connection and up-to-date security software when accessing the service. Do not share passwords or verification codes, and do not allow other people to use your account. If you suspect a security issue, change your login details where possible and use the support process published on the website.

Website content and intellectual property

The website, including its design, text, graphics, logos, software, game presentation and other content, is owned by or used with permission by the relevant rights holder. You may use the website for personal, lawful and non-commercial purposes only. You must not copy, reproduce, modify, publish, distribute, sell, reverse engineer or exploit website content unless expressly permitted.

If you submit feedback, comments or other material, you confirm that you have the right to provide it and that it does not infringe another person's rights or contain unlawful material. You grant any permission reasonably needed to review and use that material for operating or improving the service, subject to applicable privacy requirements.

Third-party services

The website may refer to or connect with third-party websites, payment services or other providers. Those services may have separate terms and privacy practices. We are not responsible for third-party content or services that are outside our control, and you should review their terms before using them.

5. Suspension, complaints and legal information

Suspension and account closure

You may stop using the service and request account closure in accordance with the process shown on the website. We may suspend, restrict or close an account where required for legal compliance, responsible gambling, security, identity verification, payment review, suspected fraud, breach of these terms or other operational reasons.

If we reasonably suspect a breach of these terms, fraud, unsafe activity or unlawful conduct, we may restrict deposits or withdrawals, cancel affected transactions, remove promotional benefits and retain or recover amounts where permitted by law. Any action will depend on the circumstances and applicable legal requirements.

Closing an account does not remove obligations that arose before closure. Subject to applicable law, account closure may affect access to promotions, game history, pending transactions and other account features. We may retain necessary records for compliance, dispute management, fraud prevention and other legitimate purposes.

Complaints and disputes

If you have a question, transaction concern, game issue or complaint, please use the support or complaints process made available on the website. Include enough information for the matter to be reviewed, such as the relevant account details, date, transaction or game reference. Do not send passwords or unnecessary sensitive information.

We may ask for further information to investigate a complaint and may apply reasonable verification and security checks. Complaints will be considered in accordance with the applicable process and legal requirements. You should keep records of important account communications and transactions.

Changes to these terms

We may update these Terms & Conditions to reflect changes to the service, games, technology, security practices, business processes or applicable law. The latest version will be made available on the website. Where a change is important, we may provide additional notice through an account message, website notice or another reasonable method.

You should review these terms regularly. Continued use of the website after updated terms become effective indicates acceptance of the revised terms, unless applicable law requires a different form of acceptance. If you do not accept a change, you must stop using the affected service and use the support option published on the website.

Liability and applicable law

Nothing in these terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable law. Subject to those rights, you use the website and services at your own risk and should take reasonable steps to protect your device, account and personal information.

These Terms & Conditions are intended to operate with applicable Australian laws and any other mandatory laws that apply to the service or to you. If a provision is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. If you have questions about these terms, please use the contact or support option published on the website.