Responsible Gaming

Gamble for entertainment

Online gambling involves risk, and there is no guaranteed way to win. Casino games are based on chance or probability, so the outcome of one game does not depend on previous wins or losses. A winning result cannot be predicted, and a losing result does not mean that a win is due. Every game carries the possibility of losing money, regardless of your previous results or the amount you have played.

Treat gambling as an entertainment expense that may be lost. Before you play, decide how much time and money you are comfortable spending. Only use money that is available after essential costs such as rent or mortgage payments, food, utilities, education, transport and other commitments have been paid. Do not use borrowed money, credit intended for other purposes or money needed by your family. If losing the amount would cause stress or financial difficulty, do not gamble with it.

Practical habits for safer play

• Set a gambling budget before you start and do not increase it during a session.
• Set a time limit and take regular breaks away from your device.
• Keep gambling separate from household spending and everyday finances.
• Never chase losses by increasing stakes or playing for longer.
• Do not gamble when you are upset, tired or affected by alcohol or other substances.
• Do not rely on gambling winnings to pay bills or meet financial obligations.
• Remember that bonuses, promotions and rewards do not remove the risk of losing money.
• Avoid gambling as a way to escape stress, loneliness, boredom or other difficult feelings.
• Keep your account details private and do not allow other people to use your account.
• Stop playing when gambling is no longer fun or when you feel unable to follow your limits.

It may help to keep a simple record of deposits, withdrawals, time spent playing and the results of your sessions. This can make your gambling habits easier to understand and may help you notice changes before they become a concern. You can also discuss your limits with someone you trust so that another person can help you stay accountable.

Tools to help you stay in control

Depending on the account and services available to you, responsible gambling tools may allow you to set financial or time limits, take a temporary break or request a longer period of self-exclusion. These tools are intended to support your decisions, but they work best when used before gambling becomes difficult to manage. Read the relevant instructions carefully and choose settings that reflect your personal circumstances.

Deposits and spending limits

A deposit or spending limit can restrict the amount you add to your account over a selected period. Choose a limit that is affordable and does not interfere with essential expenses. A limit should not be treated as a target or an amount you need to spend. If you find yourself trying to work around a limit, changing it repeatedly or using other accounts to continue playing, stop gambling and seek support.

Time-outs and breaks

A time-out can give you space away from gambling for a shorter period. Consider taking a break if you are feeling distracted, frustrated or tempted to chase losses. During a break, remove gambling applications or bookmarks from your devices, avoid gambling advertising where possible and spend time on other activities. A break is also a useful opportunity to review your budget and consider whether gambling is still right for you.

Self-exclusion

Self-exclusion is a stronger restriction that prevents or limits access to gambling for a selected period. If you believe gambling is causing harm, or you are unable to follow the limits you have set, self-exclusion may be an appropriate step. Once you request self-exclusion, follow the instructions provided and do not try to open another account or ask someone else to gamble on your behalf.

If self-exclusion or another responsible gambling option is relevant to you, use the responsible gambling or account support process made available on the website. Tools and processes can differ according to the service, account type and applicable requirements. If you are unsure which option is suitable, ask the available support team for general information. Do not wait until you have experienced serious financial or personal consequences before taking action.

Protecting your account

Your gambling account should only be used by you. Keep your password and security information confidential, use appropriate device security and log out when you finish playing. Do not allow a minor or another person to access your account. If you believe someone else has accessed your account, stop using it and follow the available security or support process.

Recognising gambling harm

Gambling harm can affect anyone. It may involve financial loss, but it can also affect relationships, work, study, sleep, physical health and emotional wellbeing. Some people notice a problem themselves, while others are first alerted by a family member, friend or colleague. You do not need to wait for a particular level of loss before asking for help.

Possible warning signs

• Spending more time or money gambling than you planned.
• Trying to win back money after a loss or feeling that a win is overdue.
• Increasing your stakes to get the same excitement or to recover losses.
• Hiding or minimising how much you gamble from family, friends or other people.
• Borrowing money, selling belongings or missing payments because of gambling.
• Feeling anxious, irritable, guilty or low when you are not gambling.
• Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
• Neglecting work, study, relationships, health or other responsibilities.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Returning to gambling after deciding to stop.
• Repeatedly failing to follow the limits you have set.
• Opening or using additional accounts to avoid restrictions.

One warning sign may be enough to take a pause and review your behaviour. If several signs apply to you, consider stopping gambling, using a time-out or self-exclusion option and speaking with a qualified support service. You do not have to manage the situation alone. Professional support can help you understand your gambling, make a plan and address related financial or emotional concerns.

Supporting someone else

If someone close to you is affected by gambling, try to raise the subject calmly and without blame. Explain the behaviour you have noticed, listen to their response and encourage them to seek independent support. Protect shared finances where appropriate and avoid lending money to cover gambling losses. Support is available for affected family members and friends as well as for people who gamble.

You can also encourage the person to take a break, review their account settings and speak with a qualified counsellor or financial counsellor. You are not responsible for controlling another person's gambling, and you should seek support for yourself if the situation is affecting your wellbeing or safety.

Getting help in Australia

Australian players can seek confidential information and support from Gambling Help Online, state and territory gambling help services, financial counsellors, mental health professionals or a trusted doctor. These services can provide guidance about gambling concerns, budgeting, self-exclusion, relationship impacts and practical steps to reduce or stop gambling. Choose a service that suits your situation and ask for help as early as possible.

If you are worried about your finances, speak with a qualified financial counsellor rather than taking out further credit or trying to recover losses through gambling. A financial counsellor may help you understand your obligations, prepare a budget and consider practical options. Do not share account passwords or personal security information with anyone offering unofficial help.

If gambling is affecting your mental health, speak with a health professional or an appropriate support service. If you feel at immediate risk of harming yourself or someone else, contact local emergency services or an urgent crisis service in Australia. Your safety is more important than any gambling account, balance or loss.

Age and legal responsibility

Gambling is only for people who meet the applicable legal age requirements. Do not allow children or other unauthorised people to access your account or device for gambling. Parents and guardians should take reasonable steps to prevent minors from accessing gambling websites, applications or payment methods.

Our approach

Billy Billion Casino provides responsible gambling information to help players make informed decisions. We encourage players to use available limits, breaks and self-exclusion arrangements and to seek independent assistance when needed. Responsible gambling information is general in nature and is not financial, legal or medical advice. The safest choice for a person experiencing gambling harm may be to stop gambling completely.

Please review this page before playing and return to it whenever you need a reminder of safer gambling practices. If gambling is no longer fun, if you are hiding your play or if you are using gambling to deal with problems, take action now: stop playing, secure your account, speak with someone you trust and contact a suitable support service.